1. What types of lounge chairs does Eric Digital offer?
At Eric Digital, we offer a wide range of lounge chairs designed to bring comfort, style, and functionality to your home. Our collection includes luxurious leather chairs, recliners, fabric armchairs, ergonomic lounge chairs, and accent chairs. Each chair is carefully crafted with premium materials to ensure durability, aesthetic appeal, and maximum comfort. Whether you’re furnishing a living room, reading nook, or home office, our chairs cater to various tastes and interior designs.
2. Are the leather chairs at Eric Digital genuine leather?
Yes! All of our leather chairs are made from high-quality genuine leather sourced from trusted suppliers. Our leather is durable, soft, and designed to age beautifully over time, giving your lounge chairs a sophisticated look. Additionally, our leather chairs undergo strict quality control to ensure they maintain their texture, comfort, and strength, making them a long-term investment for your home.
3. How do I care for my leather lounge chair?
To maintain the beauty and longevity of your leather chair, we recommend regular dusting with a soft cloth and occasional use of a leather conditioner. Avoid exposing your chair to direct sunlight for extended periods to prevent fading. For spills or stains, gently blot the area with a clean, damp cloth. Avoid harsh chemicals, detergents, or abrasive materials, as they can damage the leather.
4. Can I customize my chair’s fabric or color?
Yes! Many of our lounge chairs come with customizable options including color, upholstery material, and finish. You can select the color and type of leather or fabric that complements your home décor. Custom orders may take slightly longer to process, but our team will ensure the chair is tailored exactly to your specifications.
5. What is the weight capacity of your lounge chairs?
Our chairs are designed with both comfort and durability in mind. Most of our lounge chairs can support up to 300 lbs, while certain recliners and premium leather chairs are reinforced to support higher weight limits. Each product page includes the specific weight capacity for that model.
6. Do Eric Digital chairs come with a warranty?
Yes! We provide a limited warranty on all our lounge chairs, covering manufacturing defects and material issues. Warranty terms may vary depending on the product, so we encourage customers to review the specific warranty details on the product page. Our goal is to ensure your purchase is secure and that you enjoy your chair for many years.
7. How long does delivery take?
Delivery times vary depending on the product and your location. Standard shipping within the continental United States usually takes 5–10 business days. Customized chairs or special orders may take 2–4 weeks. Our team ensures all items are carefully packaged to prevent damage during transit.
8. Do you ship internationally?
Currently, Eric Digital primarily ships within the United States. However, we are exploring options for international shipping in the near future. If you are located outside the U.S., please contact our support team at support@ericdigital.store for assistance and to inquire about potential shipping options.
9. Can I return a lounge chair if I’m not satisfied?
Yes! We offer a return policy for most of our lounge chairs. If you are not satisfied with your purchase, you can return it within the stipulated return period. Items must be in their original condition and packaging. Please note that certain customized or special-order items may not be eligible for return. Contact our support team for a return authorization before sending any items back.
10. Do your chairs require assembly?
Most of our lounge chairs are delivered fully assembled for your convenience. Some models, particularly recliners or larger sectional pieces, may require minimal assembly. In such cases, clear instructions and all necessary hardware are included. Assembly is simple and can usually be completed within 15–30 minutes.
11. What payment methods does Eric Digital accept?
We accept multiple payment options to make your purchase seamless. This includes credit/debit cards, PayPal, and other secure online payment methods. Our checkout process is encrypted to ensure your financial information remains safe and confidential.
12. Are your products eco-friendly?
Eric Digital is committed to sustainability. Many of our chairs use eco-friendly materials and manufacturing processes, including responsibly sourced leather and fabrics. We strive to reduce waste and ensure that our products are not only comfortable and stylish but also environmentally responsible.
13. Can I order multiple chairs for bulk delivery?
Yes! We accommodate bulk orders for homes, offices, or commercial spaces. For large orders, we can provide special pricing, shipping arrangements, and dedicated support to ensure a smooth experience. Please contact our team at support@ericdigital.store to discuss bulk orders.
14. How do I know which chair is right for my space?
Our website provides detailed dimensions, images, and specifications for every chair. We recommend measuring your space carefully and considering factors like chair width, height, and recline. Our support team is also available to guide you in selecting the chair that best fits your home, décor, and comfort needs.
15. Can I see the chairs in person before purchasing?
Currently, Eric Digital operates as an online store, and we do not have a physical showroom. However, our website includes high-resolution images, 360° views, and detailed descriptions for every chair. For any questions about look, feel, or materials, our team is available via phone or email to provide additional guidance.
16. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track the shipment’s status online. If you experience any issues with tracking or delivery, our customer service team is ready to assist you at +1 607 601 3295 or support@ericdigital.store.
17. Are your chairs suitable for pets and children?
Our chairs are designed to be durable and easy to maintain, making them suitable for families with children and pets. Leather chairs, in particular, are resistant to spills and easy to wipe clean. However, we recommend supervising pets around delicate fabrics and avoiding sharp objects that may scratch leather surfaces.
18. What should I do if my chair arrives damaged?
While we take great care in packaging and shipping, occasionally items may get damaged. If your chair arrives damaged, please contact our support team immediately with photos of the damage. We will work with you to replace or repair the item as quickly as possible.
19. Can I request a sample of leather or fabric before buying?
Yes! For customers considering a leather or fabric lounge chair, we can provide material swatches upon request. This allows you to feel the texture, see the true color, and ensure it matches your home décor before making a final purchase. Contact us at support@ericdigital.store for swatch requests.
20. How can I contact Eric Digital for support or inquiries?
We are committed to providing excellent customer service. You can reach us through multiple channels:
Address: 103 Bluegrass Dr, Columbia, KY 42428, USA
Phone: +1 607 601 3295
Email: support@ericdigital.store
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